Privacy Policy

Introduction

Netrovia IT (“Netrovia,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (netroviait.com) or use our IT services.

Information We Collect

Client Data: We collect information necessary to provide our IT services, which may include system metadata, access logs, network configurations, contact names, email addresses (used for [email protected]), and billing information.

Contact and Identification Information: Information you voluntarily provide when requesting a consultation or signing up for a newsletter, such as your name, company name, email, and phone number.

Website Usage Data: We automatically collect data about your device and website usage (IP address, browser type, pages visited) to improve our website experience and analyze service trends.

How We Use Your Information

We use your information to deliver, maintain, and improve our IT services; to process service requests and manage billing; to communicate with you about your service and account status; to send marketing and promotional information (if you have consented); and to comply with legal and security obligations.

Disclosure of Your Information

We do not sell, rent, or lease your personal information. We may share client data with trusted third-party vendors and contractors (e.g., cloud providers, specialized security partners) strictly for the purpose of providing the contracted services, under strict confidentiality agreements.

Data Security

We implement robust security measures, including physical, technical, and administrative safeguards, to protect against unauthorized access, disclosure, or destruction of client and personal data.

Updates to This Policy

We reserve the right to update this policy. Changes will be posted on this page with an updated revision date.

Contact Us

For any questions regarding this Privacy Policy, please contact us at [email protected].—–Refund Policy